What is LiveChat ?
LiveChat fills in for phone calls, which are time-consuming and for e-mails, which tend to be slow.
LiveChat is an application that enables the visitors on your site to chat live with your customer support. It’s a solution dedicated for e-commerce and customer care.
Unique greetings and powerful reporting are just some of the features that will aid you in your day-to-day business activities.
Over 28,000 happy customers rely on LiveChat in their everyday duties. Some of them shared their thoughts about our product.
Sell
Suggest your product or service directly in the chat. Set and track sales goals. Engage with visitors stuck at checkout. Upsell by offering complementary products.
Support
LiveChat is packed with features designed to skyrocket your customer satisfaction. Assist your customers the moment they need it. Have all the customer data right in front of you. Get feedback on how you perform.
Automate
Turn ChatBot on to automate and scale your customer service in seconds. Set up automatic greetings and chat routing to improve your workflow and save time.
Key Features Offered By LiveChat
- Chat Bot
- Automation
- eCommerce Friendly
- Advanced Reporting
- CRM Integrations
- Mobile APP
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